Voice AI Engineer Program
Real-time Voice Agent Developer
Become the engineer of the voice AI wave that call centers are racing to adopt.
ElevenLabs, Vapi, Retell, Deepgram explosion is moving call centers to Voice AI fast. End-to-end coverage of STT→LLM→TTS pipeline, real-time streaming, latency optimization (sub-500ms), turn detection, VAD, Turkish voice modeling, telephony integration and call center cases.
Quick Facts
Why This Program for Your Company
Talent Development
Grow your in-house teams; reduce vendor and outsourcing dependency
Fast Time-to-Value
Built for a 90-day pilot-to-production trajectory
Measurable ROI
Before/after capability report + KPI dashboard with tangible outcomes
AI Culture
AI adoption across all levels — from executive to engineer
Delivery Models
Choose the delivery format that fits your team
On-site
At your company location, closed group
Hybrid
Online + periodic in-person intensives
Fully Remote
Live remote + recordings + lab notebooks
Train-the-Trainer
Build in-house trainers — long-term scaling
Tailored to Your Company
Content is customized to your industry, regulatory framework, existing tech stack and target use cases. Labs run on your existing systems or sample datasets.
Lab Environment
Hands-on labs run on your company data (under NDA), isolated sandbox or sample dataset
Post-Training Support
30 days async support (Slack/Teams/Discord) + optional monthly follow-up sessions + code review support
Why Now? — Türkiye's Empty Market
Zero Turkish Voice AI training. Call centers (Turkcell, Vodafone, Türk Telekom, banks) are in queue.
About the Program
Target Teams
- Backend and real-time system engineers
- Call center software teams
- Speech technology researchers
- Telephony CTI integration engineers
Your Team's Outcomes
- Design STT → LLM → TTS pipelines
- Achieve sub-500ms latency real-time streaming
- Implement turn detection and barge-in
- Production product on Vapi / Retell / LiveKit Agents
- Telephony integration with Twilio / Telnyx
Prerequisites
- Intermediate Python
- Basic WebSocket / streaming protocol knowledge
- REST API
Trainings in this Program
12 modules / micro-trainings
- 01
Voice AI Architecture (STT → LLM → TTS)
- 02
Real-Time Streaming Patterns
- 03
Latency Optimization (Sub-500ms)
- 04
Turn Detection & Barge-In
- 05
VAD (Voice Activity Detection)
- 06
TTS Comparison (ElevenLabs, Cartesia, OpenAI)
- 07
STT Comparison (Whisper, Deepgram, AssemblyAI)
- 08
Vapi / Retell / LiveKit Agents Platforms
- 09
Telephony Integration (Twilio, Telnyx)
- 10
Turkish Voice Modeling Challenges
- 11
Call Center Case Studies
- 12
Capstone: Turkish Voice Customer Support Agent
Capstone Project
Turkish-speaking, phone-integrated, sub-500ms latency customer support voice agent — with full eval suite and sentiment analysis.
How We Work
From discovery to delivery and post-training follow-up
- 1
Discovery
Free 30min — team capability map, use case discovery, goal setting
- 2
Design
Custom curriculum, lab scenarios and delivery timeline for your use cases
- 3
Delivery
Live training + hands-on labs + capstone project + completion certificate
- 4
Follow-up
Capability report + 30-day support + optional monthly check-in sessions
Career Path
Positions you can target after this program
Program Materials & Outputs
Concrete deliverables your team receives at the end of training
Anonymous Turkish Case Studies
Measured outcomes from companies that purchased this program (anonymous under NDA)
Telco Operator · Call Center Tech Team (10 people)
Turkish voice AI agent pilot: 450ms avg latency. 38% of tier-1 support tickets resolved by AI.
Bank · Customer Communication Center (6 people)
Outbound call agent with Vapi + Whisper + ElevenLabs. Collection efficiency increased 47%.
How This Program Differs from Alternatives
Side-by-side comparison — Coursera / Udemy / INSEAD / local rivals
| Criteria | This Program | Global MOOC | INSEAD/MIT | Local Bootcamp |
|---|---|---|---|---|
| Company-specific curriculum | ||||
| KVKK + BDDK + EU AI Act compliant | ||||
| On-site delivery in Türkiye | ||||
| Turkish + sector cases | ~ | |||
| Capstone (company data, NDA) | ||||
| Cohort-based + mentor | ~ | |||
| 30+ days post-training support | ~ | |||
| Monthly follow-up + QBR |
Package Options
3 packages by customization depth — best fit recommended after discovery
Standard
Existing curriculum + 30 days async support + capability report
Plus
Standard + company-specific lab design + 90 days support + monthly follow-up
Premium
Plus + train-the-trainer + 12-month partnership + quarterly business review
ROI Calculator
Estimate the value uplift for your company instantly
Estimated value — actual results vary by company context. A bespoke ROI model is provided in the discovery call.
For Decision Makers
Value of this program by your role
Before/after capability report, verifiable certificate and LMS integration concretely measure training ROI. AI-trained staff retention is 3x higher (based on Turkish company data).
Upcoming Cohort Schedule
Company-specific date or open cohort — your choice
Instructor Profile
Şükrü Yusuf KAYA
AI Expert · Corporate Trainer · Independent Consultant
Credentials & Expertise
- Anthropic Claude API specialist
- AWS Cloud Practitioner
- Microsoft Learn AI Engineer
- AI for Manufacturing (MIT)
- Data Science (Coursera Specialization)
- Prompt Engineering Certified
Tech Stack & Topics
Regulatory & Sector Context
Compliance & Regulation
Relevant Industries
Frequently Asked Questions
How do enrollment and participant selection work?
How is pricing structured?
Can the curriculum be customized for our use cases?
On-site or remote?
Is post-training support included?
Are certificates provided?
Who is this program for?
What will I learn?
What is the duration and format?
What are the prerequisites?
Which positions does this program prepare me for?
Why is this program needed in Türkiye?
Related Resources
Deeper reading + related training and glossary terms
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Bring This Program to Your Team
In a free 30-minute discovery call we map your team's capability, explore your target use cases and prepare a custom quote for your company. No commitment.