# Intent Classification

> Source: https://sukruyusufkaya.com/en/glossary/intent-classification
> Updated: 2026-05-13T19:59:25.955Z
> Type: glossary
> Category: dogal-dil-isleme
**TLDR:** A task focused on predicting what purpose or action intent a user utterance represents.

<p>Intent classification is one of the core NLP capabilities for chatbots, virtual assistants, and support automation. Users need to be understood not only in terms of what they said, but in terms of what they want to do. It therefore forms a critical bridge from surface language to workflow meaning. In production systems, label design, coverage balance, and edge-case handling are decisive.</p>